Chances are you've heard about a bug in computer systems called "Heartbleed." The Credit Union wants to you know that we’ve been in touch with both our website and home banking vendors and have verified that both are secure.
Jesse, our Network Support Specialist, has received a couple of phone calls from concerned members and has this advice. "It's always a good idea to periodically change your passwords so if you haven't done so lately, now might be a good time."
Let us know if you have any questions. As always, please monitor your account closely and contact us immediately if you see any suspicious transactions.
To learn more about Heartbleed visit http://heartbleed.com/
Stay Aware and Keep Your Accounts Safe and Secure
It’s one news story that never seems to go away. Nearly every week we read about security breaches, cases of identity fraud and innocent people finding fraudulent charges on their credit and debit cards racked up half way around the world. At SFCU, we go to great lengths to keep your financial data as safe and secure as possible. Our internal Security Response team helps assure that we’re not only up to date with the latest technology, but also well informed and ready to respond should something go wrong.
First, keep your credit and debit card numbers secret and secure. Criminals are always looking for new ways to steal your money. Remember, Spokane Federal will never contact you to obtain your account/credit card. We don’t have to. We already have it. And in the case where your card may have been compromised, we can replace it with a new one right in our main branch. It only takes a few minutes.
Here are a few tips:
- Keep your credit and debit card numbers secret and secure. Remember, Spokane Federal will never contact you to obtain your account/credit card number. We don't have to. We already have it.
- Don’t give out your SSN unnecessarily (only for tax purposes, credit applications or employment verification).
- Use a shredder (preferably a cross-cut model) to dispose of documents with personal and account information. Also use a specialized gel pen when writing checks.
- Place outgoing mail in collection boxes or take them to the U.S. Post Office personally. Never leave mail attached to your mailbox or anywhere where it might be seen and taken by an unscrupulous passerby.
- Know your billing cycles and contact creditors if bills fail to show up. Also review your bank and credit card statements carefully to make sure you’re the only one making purchases on those accounts.
- Password protect all of your financial accounts. Use a strong password, more than eight characters in length and including at least one capital letter, numeric character and non-alphabetic character. Use of non-dictionary words is also recommended.
- Don’t give out personal information over the phone, through the mail or over the Internet unless you’ve initiated the contact.
- Use firewall software to protect computer information. Be sure to keep virus and spyware software updated and current.
- To reduce the number of preapproved credit card offers you receive, call: 888-5OPT-OUT. You will be asked for your SSN.